AI Painter Privacy Policy

Dear users, hello!

AI Painter and its technical partners (hereinafter collectively referred to as "we") respect your personal information and data, and will do their best to protect your personal information and data. This Policy only applies to the services provided to you by our software (hereinafter referred to as the "Services"), if you want to use the services provided by third parties in the Services, please carefully review the privacy policies of the third parties. We are well aware of the importance of personal information to you, and will do our best to protect the security of your personal information, and abide by the principles of consistency of rights and responsibilities, clear purpose, choice and consent, minimum necessity, ensuring security, subject participation, openness and transparency to protect your personal information. At the same time, we promise to take corresponding security measures to protect your personal information in accordance with the industry's mature security standards. If you have any questions, comments or suggestions, please contact us at 18571688692

1. Why do you collect your information and data

To complete the functions of the Service, save the completed drawings; Investigate and analyze problems to continuously improve the quality of service; At the same time, we may collect some of your personal information to efficiently identify your usage scenarios and continue to bring you a better user experience. At the same time, we may also collect your information and data in accordance with national laws and regulations or the requirements of government authorities.

2. What personal information we will collect

1. Ensure the normal operation of software and services
(1) In order to ensure the basic security of your account, network access and services, we need to call the mobile phone status of your device, we need to collect your unique device identifier (OAID, MAC address, IP, IMEI, IDFA, Android ID, Face ID, unique identification obtained by algorithm), mobile phone system language, country, city, IP address, device information (browser type, device type and model, CPU, system language, memory, operating system version, Wi-Fi status, timestamp and area, device motion parameters and carrier), your network behavior trajectory (including clicks, participation time), date and time of access, service log information. We collect your above information to ensure the security of your account, network access and application operation, because you cannot turn off the permission to collect the above data, if you do not provide such information, you will not be able to use our services.
(2) When the application is in the foreground, the device identifier (OAID, MAC address, IP, IMEI, IDFA, Android ID, Face ID, unique identification obtained by algorithm), the language, country, city, IP address, device information (browser type, device type and model, CPU, system language, memory, operating system version, Wi-Fi status, timestamp and region, device motion parameters and carrier) are not completed when the application is in the foreground), When your network behavior trajectory (including clicks, participation time), access date and time, service log information data is obtained and transmitted, in order to ensure the security of your account, network access and application operation, we will continue to obtain and transmit the above data in the background of the application.

2. Register and Login
You can choose to use a WeChat third-party account to authorize login in AI Painter. If you choose to use a WeChat account to log in to "AI Painter", you need to authorize your account, avatar, nickname and other necessary information in WeChat, etc., in order to: to better provide you with services through account management, and by logging in to your account, you can synchronize your relevant information.


3. Ensure the normal operation of software functions

To provide you with ID photo production functions or services, we will apply for permissions such as camera, album (storage), etc., in order to facilitate you to contact our voice customer service, we will apply for microphone permissions, but they will not be enabled by default, only with your express authorization will be used in order to achieve specific functions or services, you can also withdraw authorization. In particular, even if we obtain these sensitive permissions with your authorization, we will not collect your information when the relevant functions or services are not needed.

4. How We Share Your Information

In order to provide you with more complete and high-quality products and services, some of our services will be provided by authorized partners, and our products may contain third-party SDKs or other similar applications, such as when you use such services provided by third parties on our platform, you agree that their information will be directly collected and processed (such as in the form of embedded codes, plug-ins, etc.), and it is recommended that you carefully review the privacy policy or agreement of the third-party entity. The third-party SDK services currently included in our products include:


5. Retention Policy

We retain personal information based on the purpose of information collection, or comply with applicable relevant legal requirements, the personal information we collect and generate in the People's Republic of China will be stored in the People's Republic of China, and the retention period is 90 days, we will only store your personal information within the minimum period necessary for the purpose of this policy and the time limit required by laws and regulations, such as personal information after the completion of the purpose of collection, after the expiration of the period we will stop retaining the data, or desensitize, de-identify, anonymize.

6. Management of Personal Information

1. Inquiry, correction, and deletion
You can call the technical customer service hotline 18571688692 to request us to inquire, correct or delete your personal information.

Please understand that under the premise of complying with laws and regulations, based on the limitations of existing technical capabilities and security control measures, the personal information correction and deletion requests initiated by you may not be immediately and promptly responded to and processed, and if your request is accepted, we will reply to your access and correction requests within 15 working days. We will respond to deletion requests within a reasonable time and notify the entity that obtained your personal information from us to request prompt deletion. During this period, we will strictly store and isolate your information securely until your request is completed.

2. Account cancellation
If you want to cancel your account, you need to log in and click the following specific path: [My-Settings-Cancel Account] and then follow the relevant prompts. Your cancellation of the above account is irreversible, and we will stop providing you with this service, no longer collect your personal information, and delete or anonymize the personal information related to your account according to your requirements, unless laws, regulations or regulatory authorities have other provisions on the storage time of user information.

7. Security and measures for information and data
In order to protect the integrity of the network, we and our partners have adopted industry-standard security measures to protect the personal information you provide and prevent unauthorized access, use, modification and public disclosure of data. We will take all reasonable and practicable measures to protect your personal information, including but not limited to:
a) conducting security checks, using encryption tools and software, and other reasonable security measures and procedures;
b) adopt cryptography to ensure the security and confidentiality of information transmission and storage processes, and establish a security incident response team to locate, analyze and deal with problems in a timely manner;
c) Limit authorized access personnel, and adopt hierarchical authority management measures, so that only network administrators and personnel who need to know the information based on business necessity can access the user's non-public personal information from within.

If we become aware that the security of data network has been compromised or that the user's non-public information is disclosed to unrelated third parties due to external acts (including but not limited to external security attacks), notwithstanding other provisions in this Privacy Policy, we will take reasonable measures as we deem appropriate, including but not limited to internal investigation, reporting and notifying law enforcement agencies, and cooperating with law enforcement agencies; If we find that the personal information provided by the user to the data network has been illegally disclosed in a manner other than permitted by this privacy statement, we will take lawful and reasonable measures as soon as possible to notify the relevant user of the disclosed information and the degree of knowledge of the data network of the information, and take remedial measures to the greatest extent.

8. Information and Data Integrity
We process personal information only for the authorized purposes for which it was collected and in accordance with this Privacy Policy or any relevant service privacy policy. We monitor the data collection, storage and processing process to ensure that only personal information that is necessary to provide or improve our services is collected, stored and processed. We take reasonable steps to ensure the accuracy, completeness and timeliness of the personal information we process, but this also requires users to update or correct their personal information as necessary.

9. Privacy Policy Updates
We reserve the right to update or modify this Policy from time to time. If the Privacy Policy is updated, we will prominently prompt you to review or re-obtain authorization.

10. How to contact us

If you have any questions, comments or suggestions, please call the technical customer service hotline 18571688692 to contact us, we will verify your subject identity within 15 working days to make a reasonable explanation and reply. Important: Due to the possibility of differences in language translations, the meanings of the terms of this Privacy Policy shall prevail over the Chinese version. By using our services, you agree to our Privacy Policy.

AI Painter

Last updated: September 26, 2022

Effective date: September 26, 2022